Resolved
Reporting accuracy was returned at 13:50 EST on May 5.
Monitoring
This issue is now resolved, but will take roughly an hour for all performance reports to re-populate with the current values.
Identified
The issue has been identified. A recent schema change has caused the replication failure. The team is actively working on deploying a fix.
Monitoring
The issue has been identified a fix applied.
Investigating
From May 2 - May 5 rewards were not properly replicated to our reporting database resulting in a reward value of 0 displaying in certain customer-facing reports.
There is no affect on how rewards are calculated and stored in the PartnerStack platform. Payouts and Invoices remain accurate.
